Business Continuity Plan

BISPL Commitment to Business Continuity

BISPL has a robust and time-tested Business Continuity Plan (BCP) that ensures that the business operations of BISPL are not disrupted by any natural or unnatural disaster. The objective of this plan is to continue critical offshore projects business operations by minimizing the duration of a serious disruption to operations and resources.

The BCP reiterates our commitment to delivering the highest quality solutions using the onsite/offshore model, and protecting our clients from risk. Our business continuity plans are based on the need to protect professional staff, computing infrastructure, and intellectual property in order to help our customers remain in business through any contingency. The BCP further establishes management succession and emergency powers and details preventive, recovery and back-up strategies for timely offshore project development services restoration.

Power & Utilities

Our entire facility can be run on auxiliary power. We have back-up options to enable us to run the facility without power. All power supply to computers is provided by Uninterrupted Power Supply systems. Load balancing and redundant clusters stabilize voltage and frequency to within 1%.

Data Recovery

An intelligent disaster recovery system is in place for restoring complete server information at short duration. BISPL has defined and monitored backups methodology and procedures (Daily, weekly, monthly full & incremental)in place.

Fire & Medical Emergencies

We have arrangements with a 24x7 hospital a few miles from the office. Contact details are maintained at multiple points for nearby fire stations, blood banks, police station, 24-hour pharmacies etc.

Dedicated Support Team

A dedicated team of engineers resolves ongoing operations issues. An intranet-enabled helpdesk request is followed by a structured process ensuring quick resolution of queries, leading to very low downtime of hardware and software.